Customer Service Training (Pergamon Flexible Learning...

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Customer Service Training (Pergamon...

Customer Service Training (Pergamon Flexible Learning Trainer's Workshop Series)

Kamin, Maxine

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A practical, hands-on road map to help the reader quickly develop training in customer service. It offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions.

Categorías:

Business & Economics - Management & Leadership

Año:

2006

Editorial:

Routledge

Idioma:

english

Páginas:

224

ISBN 10:

0750663634

ISBN 13:

9780750663632

Archivo:

PDF, 2.48 MB

IPFS:

,

english, 2006

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